Take ICMI's Online Training platform for a free test drive! In this demo, you'll be walking through an excerpt from our "Customer Management Basics" online course, designed to build a foundation of customer management skills for contact center agents.
To begin your course demo, login or create an account for the ICMI Online Training platform.
Once you've entered the platform you will be prompted for an access code.
You access code is: ICMI-Demo413